Job Opportunities

Please send cover letter and resumes to
HR@balboapark.org

Job Summary

Forever Balboa Park seeks a relationship-driven Director of Development with a proven track record of success developing and managing effective fundraising strategies that strengthen and grow individual, foundation, and corporate giving.

ABOUT US

A 1,200 acre park nestled in the heart of San Diego, Balboa Park provides recreational, botanical, and cultural experiences for more than 4 million visitors annually—locally and globally. Founded in 1868 and offering more than 60 miles of trails, 20 gardens, two golf courses and 29 major arts and culture organizations, Balboa Park is at the heart of what makes San Diego special.

Created to partner with the City of San Diego and other organizations, Forever Balboa Park collaborates with the community to ensure the sustainability and accessibility of Balboa Park—where all visitors are welcomed, inspired, engaged, and enriched. This is achieved through fundraising, open space and infrastructure improvements, the Balboa Park Visitors Center, The Dorothea Laub Balboa Park Carousel, volunteer programs, and public engagement initiatives parkwide.

OUR CULTURE

Forever Balboa Park is led by President and CEO, Dr. Elizabeth C. Babcock. Elizabeth brings diverse experience as a team leader, museum executive, user experience researcher and designer, educator, and anthropologist to this role. Together, with the other senior team members, trustees, and staff team, Elizabeth shares a passion for inclusivity, outreach, and transparency in enhancing Balboa Park for all. The Director of Philanthropy will report to the VP of Institutional Advancement, Sarah Beckman, who joined the organization in September of 2016 and has more than 20 years experience in philanthropy, nonprofits and strategic communications, including the San Diego Museum of Art and UC San Diego. Joining a team of talented staff working collaboratively to achieve organizational success, the new Director of Development will contribute to an entrepreneurial and team-focused work culture.

BENEFITS & FEATURES

Salary – $80,000 – $90,000
Medical, dental, and vision insurance
Long-term disability and life insurance
403(b) retirement plan with a 5% employer match
15 vacation days
12.5 paid holidays

LOCATION

Forever Balboa Park is based in the House of Hospitality, a historic building within the park, located at 1549 El Prado, Suite 1, San Diego, CA 92101. This role is primarily onsite, with hybrid flexibility as schedules allow.

POSITION SUMMARY

The Director of Development joins Forever Balboa Park at an exciting time of growth and impact after the hire of a new CEO, a successful merger between two major park nonprofits and the launch of its signature capital project—the restoration and revitalization of the Balboa Park Botanical Building and Gardens. Reporting to the VP of Institutional Advancement, and supervising the Database & Donor Relations Specialist, and the Annual Giving and Stewardship Specialist, the Director will develop, implement and evaluate strategic fundraising initiatives that advance the mission of Forever Balboa Park. The Director of Development has the flexibility to create and execute new initiatives and processes that ensure a well-rounded development strategy for Forever Balboa Park. Conveying a passion for the park, they are responsible for creating a robust development program including our annual fund strategy, individual giving, and special events. This leader will also design and grow Forever Balboa Park’s planned giving, corporate partnership, and foundation and government grants strategy. The Director of Development will work alongside the VP of Institutional Advancement, the CEO, and the Capital Campaign Cabinet to ensure coordination with the Botanical Building and Gardens campaign, which is already underway.

DUTIES & RESPONSIBILITIES

Strategy

Work closely with VP Institutional Advancement and CEO to support the Board of Trustees and other fundraising volunteers in a coordinated, donor-centric approach to fundraising.
Sustain and grow the unrestricted annual fund program, including redesigning and supporting the Conservator’s Circle program.
Create and implement a donor-centric strategy for cultivation, solicitation and stewardship of individual, corporate, and foundation giving.
Create and implement a strategy for planned giving for the organization.
Begin work on a strategy for government grants for future implementation.
Collaborate with team members across departments to advance and enhance all related fundraising activities, taking responsibility to learn about projects and programs that offer opportunities for donor engagement, storytelling and/or giving.

Donor Relations

Manage a diverse portfolio of donors, developing and advancing the donor-specific strategy for each.
Ensure accurate gift processing and data management, and compelling and timely donor engagement and solicitation.
Work closely with the Communications Specialist to develop messaging and materials for donors and prospects.
Use storytelling to create communications that convey donor impacts and increase giving opportunities.
Develop consistent methods to convey donor impacts and seek unique opportunities to leverage marketing tools for maximum philanthropic impact and donor engagement.

Management, Metrics, and Reporting

Train, support and mentor two direct-reports, providing them opportunities for professional development and growth in the fundraising field.
Identify and meet key fundraising goals, and develop reports to track and manage progress.
Ensure the customer relations management tool (Bloomerang) is used consistently and accurately to inform data-driven decision making and accounting/audit gift reporting.
Develop systems and protocols for the development operation as needed for efficiency, clarity and consistency, following fundraising best practices.

BACKGROUND PROFILE

Fundraising professional with a proven track record of managing a comprehensive fundraising program, including successful solicitation and stewardship of individual, corporate and foundation donors; special events; and grant writing.
Collaborative leader interested in developing a team and sharing their knowledge of development principles, strategies, and tactics.
Excellent communication skills, both written and interpersonal. Comfortable speaking in groups and creating presentation decks or related materials for donor meetings and proposals.
Extremely organized, and responsive to the needs of a fast-moving and dynamic department; effective problem-solving and decision-making skills.
Ability to engage and inspire a diverse set of donors, stakeholders, funders, community leaders and volunteers; approaches work with a growth-mindset helping foster a culture of inclusivity and learning.
Ability to work some overtime, evenings, and weekends for fundraising-related events.

COVID-19 VACCINATION POLICY

Forever Balboa park requires, with few exceptions, that all staff be vaccinated against the COVID-19 virus. Our organization is committed to an interactive discussion related to religious and ADA/medical accommodations and will provide reasonable accommodation as long as it does not cause a direct threat to safety and is not an undue hardship on the organization.

OUR COMMITMENT

Forever Balboa Park is committed to providing an inclusive and welcoming environment for all members of its staff, visitors, volunteers, subcontractors, vendors and donors. We do not and shall not discriminate on the basis of race, color, religion, creed, gender identity, gender expression, age, national origin or ancestry, disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.

Forever Balboa Park is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant.

This job description is intended as a guide to the general job responsibilities and is not inclusive of all everyday duties the employee is expected to perform.

Please send cover letter and resume to: hr@balboapark.org

Subject Line: Director of Development

Job Summary

Our Story

Balboa Park is the crown jewel of San Diego. A National Historic Landmark since 1977, the park spans 1,200 acres, with more than 60 miles of trails, 20 gardens, and home to 29 major arts and culture organizations. The park also hosts an array of multicultural events throughout the year, attracting more than 4 million visitors annually. In 2021, two prominent Balboa Park nonprofit organizations, Friends of Balboa Park, and the Balboa Park Conservancy merged to form Forever Balboa Park. Building on the legacy and foundation of its predecessors, Forever Balboa Park works in partnership with the City of San Diego and other organizations to ensure the sustainability and accessibility of Balboa Park, through fundraising, facilities and infrastructure improvements, a visitor center, the Balboa Park Carousel volunteer programs and public engagement programs across the park. Through the collaborative efforts of staff, community partners, and more than 340 volunteers, Forever Balboa Park is making significant progress toward fulfilling its vision of ensuring that Balboa Park is a sustainable, world-class destination, where all who visit are welcomed, inspired, engaged, and enriched. For more information, please visit: https://foreverbalboapark.org/

Leadership & Culture

As a member of the senior leadership team, the Vice President of Facilities and Operations will report to President & CEO, Elizabeth C. Babcock, Ph.D., who joined the organization in April 2022 as the Forever Balboa Park’s first CEO. A passionate, inclusive, and transparent leader, Elizabeth is an experienced museum executive, user experience researcher and designer, educator, and anthropologist. Elizabeth has received several awards, including the 2022 Presidential Award for Excellence in Science, Mathematics and Engineering Mentoring for the California Academy of Science’s Career in Science internship program, and was recognized in 2013 as a White House Champion of Change by the Obama Administration and the Institute of Museum and Library Services. The new VP will join a team of 33 exceptionally talented staff working collaboratively to achieve organizational success. Our culture is based on a shared commitment to and passion for preserving and enhancing this amazing cultural asset for all generations and the diverse communities of the region. This includes a strong dedication to open communication supporting the growth and development of each individual team member.

Benefits & Features

Salary – $95,000 – $110,000
Medical, dental, and vision insurance
Long-term disability and life insurance
403(b) retirement plan with a 5% employer match
15 vacation days
12.5 paid holidays

Location

Forever Balboa Park is based in the House of Hospitality, a historic building within the park, located at 1549 El Prado, Suite 1, San Diego, CA 92101. This role primarily needs to be on-site with availability for on call for emergencies and occasional weekend and evening events. During capital improvement projects, early morning hours may be necessary.

Position Summary

The Vice President of Facilities and Operations is a newly created position strategically positioned to play an important role in the organization’s growth and evolution. Reporting to the President and CEO, the VP will lead a dynamic team, supervising the Director of Visitor Experience, the Carousel Manager, the Maintenance Lead, and the custodial and security staff, as well as numerous contractors. As a member of the senior leadership team, this is a high-profile role, working in partnership with a wide range of internal and external stakeholders in the park and the business community. The VP will oversee day-to-day operations and maintenance of the organization’s three main facilities, which generate critical earned revenue for Forever Balboa Park:

House of Hospitality, completely reconstructed in 1997 this building contains a restaurant, visitor center, public restrooms, public courtyard, Forever Balboa Park’s offices, and several tenants.
The Balboa Park Visitors Center, which houses an information desk and gift store, operated by staff and volunteers, seven days a week.
Balboa Park Carousel, a historic San Diego cultural asset, enjoyed by families on weekends and holidays during the school year, and every day during the summer

In addition to ensuring that the organization’s three facilities are maintained and operated efficiently, the new VP will provide thought leadership for the team in maximizing revenues from each business unit through consolidation of operational processes, cross training teams, and building business model synergies across the organization. This role offers an excellent opportunity for an innovative and experienced facilities professional with exceptional people skills, an entrepreneurial mindset, and a collaborative and inclusive management style.

Duties and Responsibilities

Facilities & Operations:

Provide depth of knowledge in engineering best practices for facilities including HVAC, building automation systems, life safety and systems, security systems, lighting fixtures and controls, plumbing, as well as tenant improvement projects.
Ensure all maintenance and repair needs are fully met, including ordering supplies and parts, and managing the workshop. Complete and sustain an inventory of building systems and implement facilities regularly, maintenance, upgrades, and repairs.
Conduct RFQs and bid proposals, procure project equipment and materials, and schedule work. Manage construction and fabrication/installation contracts. Collaborate closely with project stakeholders and clients to ensure that work planned and completed meets the organization’s and tenants’ needs and budgets.
Manage capital projects up to $500,000, including an upcoming 2023 chiller replacement project, and a fire panel installation project.
Manage custodial and maintenance operations for the House of Hospitality, including coordination of services, prioritization, and scheduling of routine and unplanned maintenance.
Supervise the Director of Visitor Experience and provide oversight of Visitor Center operations and revenue strategy, with a focus on improving operational efficiencies.
Supervise and support the Carousel manager and staff, including oversight of maintenance and repair services to the Carousel; assist the team in achieving revenue targets.
Partner with the Projects team to ensure the planned 2022-2023 restoration of the Carousel proceeds with minimal disruption to planned budgets and revenues.
Review and strengthen operational procedures, including opening and closing procedures, tenant coordination and work order process, and event-related facilities support and logistics.
Follow all Forever Balboa Park safety regulations. Maintain compliance with all city, state, and federal enforcement agencies associated with facility operations.
Be a visible presence and available resource for tenants, visitors, and staff, providing responsive assistance when needed.
Consult with FBP advisors about historic building maintenance and repairs, as needed.
Ensure parkwide issues and updates are communicated effectively.

Management & Administration:

Develop and adhere to appropriate operational budgets and revenue goals for Building Operations, Visitors Center, and the Carousel.
Establish quantitative and qualitative metrics by which our operational effectiveness can be evaluated; identify opportunities for improvement.
Grow staff leadership in each functional area, equipping team members with skills needed to ensure adequate staffing levels and backup, and professional growth.
Partner with the Finance department on financial targets, processes and operations.
Train our building tenants and staff on safety procedures, communicating regular updates.
Coordinate with the Balboa Park Ranger team, San Diego Police Department, and partners at nearby cultural institutions to ensure our spaces are safe and secure for visitors and employees.

Background Profile

Entrepreneurial and operations-focused mindset, with a focus on identifying and realizing efficiencies, as well as opportunities for increased earned revenues.
Demonstrated supervisory experience in facility and building management and operations, with a strategic and hands-on approach to problem-solving.
Building systems management experience including controls, fire alarm, automation, HVAC, and security; knowledge of building products, construction details, and relevant rules, regulations, and quality standards, including CAL/OSHA regulations.
Demonstrated expertise in capital project planning, budgeting, and implementation for a commercial facility.
Excellent communication skills, written and oral; comfortable communicating key data, including presentations to senior management, the board, and outside stakeholders/partners.
Superb people skills, including the ability to connect with and inspire a wide range of stakeholders.
Ability to manage multiple projects/priorities while maintaining vigilant attention to detail.

COVID-19 Vaccination Policy

Forever Balboa Park has a mandatory vaccine policy and requires proof of vaccination. If you are not already vaccinated, you will be required to become fully vaccinated or apply for an exemption.

For more information or to apply, please contact:

Kellie Dean, Blair Search Partners

1855 First Ave., Suite 300, San Diego, CA 92101

kellie@blairsearchpartners.com

Retail Sales Associate

Reports to: Brenda Castillo Sanchez, Senior Manager of Visitor Services

Department of Labor Classification: Part Time (16 – 29 hours per week), Non-Exempt

Starting Pay: $18.00

Our Commitment
Forever Balboa Park is committed to providing an inclusive and welcoming environment for all members of its staff, visitors, volunteers, subcontractors, vendors, and donors. We do not and shall not discriminate on the basis of race, color, religion, creed, gender identity, gender expression, age, national origin or ancestry, disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include but are not limited to hiring and firing of staff, selection of volunteers and vendors, and provision of services.

Position Description
The Retail Sales Associate welcomes visitors and facilitates the sale of merchandise in the Visitors Center Gift Shop through friendly and attentive customer service with some additional responsibilities at the Visitor Services Desk as needed.

Retail Sales and Merchandising (90%)
Engage a wide array of visitors, including international travelers, in a professional and welcoming manner. Responsible for ringing up sales and adding value by sharing additional goods and services with visitors as appropriate. Sell tickets to attractions and keep accurate count of ticket stock. Manage stock of products on the gift shop floor by maintaining appealing product displays through merchandising techniques. Keep products and display areas clean and dust-free. Tag and put away incoming products in a timely manner. Keep stockroom and basement clean and organized. Perform returns and exchanges on merchandise. Open and close registers and Gift Shop at beginning and end of shift. Get to know the customer base and their preferences, to provide feedback on the product mix. Effectively communicate Gift Shop needs to Retail Sales Lead and Manager.

Visitor Services Desk and other duties (10%)
Assist at Visitor Services Desk by providing information to visitors in-person and via phone. Assist Visitor Services team with setup and breakdown of information tents. Provide support during parkwide events such as December Nights.

Key Performance Metrics

Opening and closing of cash registers on time and with minimal to no discrepancies.
Accurate ticket counts.
Incoming inventory is counted in, tagged, and displayed appropriate and in a timely manner.
All store displays are restocked as needed throughout the day and fully at closing.
Visitors Center and Gift Shop is locked, alarmed, and secured at the end of each shift.

Education and Experience

High School Diploma.
Minimum 1 years’ experience in retail or hospitality preferred.
Knowledge of POS systems.

Competencies, Skills, and Abilities

Superior customer service and communication skills.
Takes initiative to solve problems.
Ability to work with other team members.
Comfortable working in a sometimes hectic and crowded environment.
Competent in product merchandising techniques.
Strong passion for the mission of the organization and knowledge of Balboa Park.

Physical Requirements

Must be able to lift 40 lbs.
Some bending, stooping, and kneeling.
Standing for significant periods of time at the cash register.
Ability to communicate orally and written.
Visual acuity to perform tasks.
Ability to receive detailed information through oral and written communication.

This job description is intended as a guide to the general job responsibilities and is not inclusive of all everyday duties the employee is expected to perform.

All qualified candidates please submit resume and cover letter to: hr@balboapark.org

No phone inquiries, please.

Volunteer Coordinator

Part-time (24 hours a week)

In-Person

Forever Balboa Park offices, House of Hospitality, Balboa Park
Reports To: Vice President of Planning (Interim CEO)

Department of Labor Classification: Part Time, Hourly

Pay Range: $20.00-$22.00/hr. (depending on experience)

Our Commitment

Forever Balboa Park’s mission is to improve and advance Balboa Park so people and nature thrive together. Forever Balboa Park welcomes people of all backgrounds, identities, and beliefs to join us in achieving our mission. We place diversity, equity, and inclusion at the heart of our recruiting efforts, and strive to build a culture centered on mutual respect, equal treatment, and the opportunity to succeed.

Job Description:

The Volunteer Coordinator helps schedule and supervise weekend (Saturday) volunteer projects for Forever Balboa Park. These volunteer projects include scheduling and supervising weekend Garden Steward projects, Park Cleanups, and other weekend volunteers.

Responsibilities:

Coordinate with the Garden Steward Lead volunteers the day before their volunteer shift to outline project location and goals
Open the Volunteer office for the Garden Steward Leads so they can access tools for their Saturday projects.
Meet volunteers at the Volunteer Office after their projects are complete and guide sign out process, answer any volunteer questions.
Coordinate with the Natural History Museum for Saturday Nat Garden Corps Maintenance volunteers to access tools. Help transport tools between the shed and the Volunteer Office
Facilitate volunteers signing in and out before and after their respective shifts
Drive the Forever Balboa Park truck or golf cart to pick up garden volunteer green waste at various gardens and drop it off at the green waste location.
Coordinate and facilitate one-time weekend park cleanups (trash pickup) with community groups.
Drive Forever Balboa Park Golf Cart to drop off trash collected at park cleanups at correct dumpster locations
- Serve as an advocate for the needs of all Forever Balboa Park Volunteers
- Ensure that all aspects of the Volunteer Office, shed, and immediate surrounding area remain safe, welcoming, and clean in collaboration with Forever Balboa Park’s facilities and maintenance staff and Park personnel as needed.
- Collaborate with the Volunteer Project Manager and Volunteer Project Coordinator to recruit, train, retain volunteers for year round and/or seasonal work as necessary.
- Develop and enhance relationships with Park organizations and City of San Diego Parks & Recreation Department staff
- Assist other Forever Balboa Park team members

Other Responsibilities:

- - Restock volunteer food, water and first aid materials
  - Coordinate with Institutional Advancement team to insure Forever Balboa Park Branding and information is correct at weekend projects
  - Coordinate with the Communications Specialist to send photos and descriptions of various weekend volunteer projects for newsletter, social media, and blog posts.
  - Attend weekend events as needed
  - Plan and implement formal and informal ways of expressing appreciation for staff & volunteers.
  - Support the Annual Volunteer Appreciation Dinner.

Education, Experience, Knowledge, Skills & Abilities:

Bachelor degree preferred but not required
Previous experience working with volunteers preferred
Experience with landscaping, horticulture, or sustainability preferred
Excellent written and oral communication skills
Knowledge of or willingness to learn about Balboa Park
Excel and Word proficient
Proficient in or willingness to learn using Volgistics (volunteer database)
Other responsibilities as required

Physical Requirements:

Clean driving record, able to safely drive a truck or golf cart
Must be able to lift 50 lbs.
Lifting, bending, stooping and kneeling are all a part of this position
Ability to communicate well to large groups as well as via email communications
Ability to receive and execute on detailed information through oral communication

This job description describes the general nature and level of work expected of people assigned to this job. It is not intended to include all duties & responsibilities. Duties, responsibilities and related activities may change at any time with or without notice. The order in which the duties & responsibilities are listed is not significant. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their role.

Forever Balboa Park is an equal opportunity employer. Forever Balboa Park is committed to providing an inclusive and welcoming environment for all members of its staff, visitors, volunteers, subcontractors, vendors, and donors. We do not and shall not discriminate on the basis of race, color, religion, creed, gender identity, gender expression, age, national origin or ancestry, disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include but are not limited to hiring and ﬁring of staff, selection of volunteers and vendors, and provision of services. We will take aﬃrmative action measures to ensure against discrimination in employment, recruitment, and advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant.

All qualified candidates please submit resume and cover letter to: hr@balboapark.org

No phone inquiries, please.

Please send cover letter and resumes to
HR@balboapark.org

Make Balboa Park a Better Place

At Forever Balboa Park, your job becomes part of your legacy.

When you join our team, you have the opportunity to sustain and enhance San Diego’s crown jewel and one of the Best Parks in the World. As a small nonprofit, we are collaborative, data-driven and start-up minded. Together, you can help us advocate for the greater good of Balboa Park.

Only applications for current job openings are considered. We are only able to contact those candidates whose skills and background best fit the needs of the open positions—please, NO phone calls. Forever Balboa Park is an Equal Opportunity Employer committed to diversity in the workplace.

Forever Balboa Park

Human Resources
1549 El Prado, Ste. 1
San Diego, CA 92101

Please send cover letter and resumes to
HR@balboapark.org

Director of Development

VP of Facilities and Operations

Retail Sales Associate

Volunteer Coordinator

Please send cover letter and resumes to
HR@balboapark.org

Make Balboa Park a Better Place

At Forever Balboa Park, your job becomes part of your legacy.

Forever Balboa Park

Please send cover letter and resumes to
HR@balboapark.org

Nondiscrimination Policy

Formally Adopted by the Board of Trustees on January 9, 2018

Subscribe For Park Updates

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Jobs

Volunteer Login

Please send cover letter and resumes toHR@balboapark.org

Director of Development

VP of Facilities and Operations

Retail Sales Associate

Volunteer Coordinator

Please send cover letter and resumes toHR@balboapark.org

Make Balboa Park a Better Place

At Forever Balboa Park, your job becomes part of your legacy.

Forever Balboa Park

Please send cover letter and resumes toHR@balboapark.org

Nondiscrimination Policy

Formally Adopted by the Board of Trustees on January 9, 2018

Subscribe For Park Updates

Please send cover letter and resumes to
HR@balboapark.org

Please send cover letter and resumes to
HR@balboapark.org

Please send cover letter and resumes to
HR@balboapark.org